Transform your Global Capability Center into a powerhouse of operational excellence with world-class business support and shared services capabilities. EzyAct enables enterprises to design, build, and manage efficient, standardized, and digitally enabled operations across finance, HR, procurement, supply chain, customer operations, analytics, and other enterprise functions. Our Business Support Services drive measurable outcomes by improving efficiency, reducing cost, strengthening governance, and enabling smarter, data-driven decision-making.
Business Support Strategies
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Build Scalable Business Operations with High-Performance Support Functions
End-to-End Managed Business Support Services
Build scalable, efficient, and digitally enabled business support operations that enhance productivity and accelerate enterprise performance. EzyAct delivers fully managed support capabilities across finance, HR, procurement, supply chain, customer operations, analytics, and transformation governance—driving measurable outcomes, cost efficiency, and operational excellence.
Business Support
Business Support Capabilities
Scalable business support services that streamline operations, enhance control, and enable data-driven decision-making for GCCs.
Finance & Accounting Services
Record-to-report, procure-to-pay, order-to-cash, FP&A, financial controls, audit, and compliance.
Human Resources & Talent Operations
Talent acquisition support, onboarding, payroll, employee relations, HR operations, and HRMS administration.
Procurement & Vendor Management
Strategic sourcing, contract management, vendor governance, and purchase operations.
Supply Chain & Logistics Support
Supply planning, order management, logistics coordination, and inventory control.
Customer Operations & Support
Customer success, technical support, contact center operations, escalation management, and service performance optimization.
Analytics & Reporting
Business reporting, dashboards, KPIs, performance metrics, predictive analytics, and data storytelling.
PMO & Transformation Governance
Program management, change management, transformation governance, and execution oversight.
The Right Partner to Build Operational Excellence
EzyAct helps enterprises build high-performance shared services and business support operations that deliver measurable efficiency, scalable capacity, and long-term value. With deep GCC expertise, standardized operating frameworks, and automation-led execution, we empower organizations to achieve world-class operational excellence and predictable business outcomes.
Benefits
• Deep GCC and Shared Services operating model expertise
• Standardized frameworks for productivity, quality, and compliance
• AI, automation, and analytics-driven process acceleration
• Flexible and scalable staffing models based on demand
• SLA-driven performance and transparent governance
• Integrated talent, process, and technology expertise
• High ROI through cost efficiency and capability maturity
Optional KPI Metrics (Placeholder)
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Cost optimization across shared services operations
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Faster process turnaround time
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SLA adherence in managed operations
How We Deliver Business Support Value
A structured, value-focused delivery approach that transforms business support functions into scalable performance engines. Our model ensures seamless transition, predictable operations, and continuous optimization powered by analytics and automation.
Engagement & Delivery Approach
1
Assessment & Design
Process analysis, maturity benchmarking, service blueprinting, and operating model design.
2
Stabilize & Transition
Knowledge transition, risk mitigation, governance setup, and operating rhythm establishment.
3
Run & Optimize
SLA-driven delivery, continuous improvement, and automation-led efficiency enhancement.
4
Transform & Scale
Shift from transactional support to strategic value creation through analytics, AI, and digital innovation.
Industries We Serve
We partner with enterprises across multiple industries, bringing GCC-specific playbooks and
best practices to every engagement.
Banking & Financial Services
Retail & Consumer Goods
Healthcare & Life Sciences
Technology, Software & SaaS
Manufacturing & Industrial
Energy & Utilities
Professional & Business Services
Life Sciences
Ready to Build Scalable, Efficient & Digital Business Support Functions?
Unlock agility, cost efficiency, and enterprise-wide impact through world-class service delivery.