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Case Studies

Case Studies & Success Stories

Proven Impact. Measurable Outcomes. Real Transformation.

Our work speaks for itself. At EzyAct, we partner with organizations to drive strategic value, accelerate growth, and deliver measurable results across GCC setup, scaling, transformation, digital enablement, talent, and automation programs.

Each case study demonstrates how our expertise, execution discipline, and industry-specific knowledge have helped enterprises achieve faster outcomes, stronger operating performance, and long-term capability maturity.

Explore transformation stories powered by strategy, technology, talent, and AI.

Case Study – GCC Talent Transformation

Scaling a Global Capability Center with AI‑Driven Talent Strategy

Industry: Technology & Digital Services
Location: India & APAC
Engagement Model: Build‑Operate‑Scale

Challenge

Rapid scale‑up requirements, leadership gaps, and inconsistent hiring velocity impacted delivery timelines and GCC maturity.

Solution Delivered

  • AI‑driven workforce planning & talent intelligence
  • Leadership hiring across GCC & CoE roles
  • Capability academy & continuous upskilling

Results Delivered

Predictable scale, stronger leadership depth, measurable outcomes.

Time to Hire 45%
Leadership Roles 100%
Attrition -30%
Scale 3×
Case Study – Automation & Shared Services

Intelligent Automation Program for a Fortune 500 BFSI Enterprise

Industry: Banking & Financial Services
Location: Global
Engagement Model: Project‑Based Outsourcing

Challenge

High manual effort, long turnaround times, and accuracy gaps across shared services leading to elevated operational costs.

Solution Delivered

  • RPA & AI use‑case roadmap
  • 30+ automation workflows implemented
  • Governance dashboard & optimization framework

Results Delivered

Measurable efficiency, accuracy, and cost benefits across finance & operations.

Efficiency 65%
Accuracy 98%
Turnaround 3×
Annual Savings $12M
Case Study – Business Support Services

Shared Services Transition and Optimization for Retail Leader

Industry: Retail & Consumer
Location: APAC / India
Engagement Model: Managed Shared Services

Challenge

Fragmented operations, inconsistent processes, and limited governance visibility across business support functions.

Solution

  • Shared services consolidation
  • SLA & KPI governance framework
  • Process automation & analytics layer
  • Talent ramp‑up across finance & supply chain

Outcomes

Standardized shared services with measurable improvements in cost, speed, and governance.

Process Turnaround 3×
Cost Savings 42%
Customer Satisfaction +35
SLA Adherence 99.5%
Why Our Clients Trust EzyAct

Success Built on Strategy, Execution & Accountability

A proven transformation framework backed by measurable outcomes, expert leadership, and flexible delivery models.

Deep GCC & Enterprise Transformation Expertise
Proven Methodologies & Delivery Playbooks
Measurable Impact Tied to KPIs & ROI
Senior Leadership Ownership Throughout Engagements
Flexible & Scalable Delivery Models

Want to Discuss a Similar Transformation?

Whether you’re building a new GCC, scaling delivery, or transforming operations with AI and
automation—our experts can help you design the right roadmap and achieve measurable value. 

Schedule a Consultation